Quadrahead

WorkConversion and onboarding

Onboarding and activation engine

Triggered journeys and an AI assistant that get new customers to their first win before doubt sets in.

The problem
New customers stalling before their first value moment, then flooding support with the same handful of questions.
What we build
Segmented first-week journeys across email, SMS and in-product, plus an AI assistant trained on the product and policies that answers, guides and escalates to a person when it should.
How we measure it
Activation rate, first-month retention, and support contacts per new customer.
Tech stack
Customer data platform, Braze or Iterable, LLM assistant with retrieval

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